Compete Games Limited t/a Wildbase
We are committed to ensuring that your privacy is protected and we strictly adhere to the provisions of the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
How we collect and use the information we receive from you;
When you place an order and create an account with us on our website, we will ask you to provide certain personal information, for example:
your name; and
your email address;
your home address;
nationality and passport details;
Please note that we require this information to be able to process and fulfil your order or answer any questions.
If you purchase services, our third party payment provider may require additional personal information in order to process such payment (e.g. your home address).
Please note that this information is not collected or stored by us. The relevant third party payment provider should set out the terms on which they are collecting such data at the time you make the payment.
Your personal information will then be used by us (including our: employees; agents; subcontractors; members of our group; resellers; trusted partners and awarding or accrediting organisations) to provide you with the services you ordered and from time to time to communicate with you on any matter relating to the provision of the services.
Please note that we and our resellers, trusted partners and relevant awarding or accrediting organisations may also use the information you provide to us for the following purposes:
to monitor website usage and provide statistics to third parties for the purposes of improving and developing our website and the services we provide via our website. Please note that any such statistics and/or information provided to third parties will be made on a confidential basis and will not include information that can be used to identify any individual;
to support, improve and develop our business in general;
to contact you for your views on our website, our services and our business in
If you would prefer not to receive any of the above-mentioned information (or if you only want to receive certain information) from us please let us know by either sending an email to
You have the right to ask us not to process your personal data for marketing purposes. We will not share, sell or distribute any of the information you provide to us without your prior consent, unless required to do so by law.
When you fill out a webform to sign up to a newsletter, download a resource, such as a an infographic, or enquire about a product, we may ask you to provide certain personal information, including your:
Job title & the organisation you work for
By completing the form and ticking the relevant boxes you are providing your consent for Compete Games Limited t/a Wildbase to process your personal data, and this is the legal basis we are relying on to do so.
We will use the information that you give us to send you relevant emails containing Compete Games Limited t/a Wildbase news & marketing communications.
Some automation and profiling may be used to send emails or a series of emails based on your indicated preferences and your interactions with the emails we send to you. For example if you have enquired about a particular product we may send you a series of emails outlining features or benefits of that particular product.
We regularly review your interactions with the emails we send you and remove any subscribers who have shown and extended period of inactivity. You can withdraw your consent and unsubscribe at any time by clicking the link at the bottom of our email communications.
The about cookies website will explain how you can delete cookies which are already stored on your device.
Please note that if you set your computer to not accept cookies, there may be certain features/areas on our website that you may not be able to use. It may be necessary to have cookies enabled in order to purchase or access online courses and materials.
If you wish to make changes to, or see the information we hold on you, please let us know by emailing us on firstname.lastname@example.org
Please note that, under the Data Protection Act 1998, we are entitled to charge an administration fee of £10.00 to meet the cost of providing you with a copy of the information we hold on you. We will respond to your request within 40 days of the date we received your request.